Order tracking

Here is how our shipping process works and the associated deadlines:

1. Order preparation

In our warehouses, we collect the products you have ordered and prepare the package so that it can be collected by our partner carrier.

Estimated duration between 24/72 hours.

2. Order shipping

Your order is shipped and you receive an email from us informing you of the progress of the delivery. You can track the delivery of your package at any time on this page.

Estimated duration between 7 and 15 working days.

3. Order delivery

Our service provider will deliver your package to your home.

Estimated duration between 3 and 4 working days.